SMA® Baby Club promotional referral programme FAQs

The Promotion

Entering the Promotion

The Prize

SMA® Baby Club Account/Sign up

Promotional Website

  • What are cookies?

    Cookies that are placed on your computer or device are used to make websites work more efficiently, and to provide information to the owners of the site. This tool helps you understand what information is collected, and gives you control over how it is collected and used. The list of cookies used by this website is updated once a month. Nestlé values your privacy and keeps all the information collected from cookies in a non–personally identifiable format. For more information on Nestlé data policies, please visit our privacy policy and our cookie policy.

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  • Are my details secure on the website?

    Yes. This website uses an SSL certificate to provide 2048-bit encryption to all of our Promotion participants. This encrypts the data that you send and receive from the site during the registration and login processes. It encrypts your personal information so that it is impossible to read when it travels across the internet.

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  • What is the minimum browser requirement for this website?

    For optimum performance, we recommend using the latest full release of standard browsers listed below (no Beta releases). The site has been tested on the following: 
    - Internet Explorer 11.0 
    - Mozilla Firefox 47.0 
    - Safari 6.2 
    - Google Chrome 51.0 
    In addition, the site has been tested using the matching version of Safari for iOS and the matching version of Google Chrome for Android

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  • The website crashed whilst generating my referral link, what should I do?

    In the first instance, please log in to your SMA® Baby Club account, if you successfully registered to take part in the promotion your referral link will be visible on the dashboard. If the website crashed prior to you being able to submit your request, your referral link won’t be visible and therefore you will need to restart the process in order to generate your referral link.

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  • The website isn’t loading/working properly, what should I do?

    Please refresh your browser and try to access the page again. It may be that you need to clear your cache by holding down ‘CTRL’ and pressing ‘F5’; this consists of data stored by your computer to enable similar future actions to be completed quicker. If you experience problems on one device, please try on another. If you continue to experience problems, please get in touch with our Nestlé Consumer Services team either by email at: consumer.services@UK.nestle.com or by telephone on Freephone 00800 6378 5385 (UK + ROI)

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  • Any other questions/issues/concerns

    Please contact our Careline via our contact form or calling freephone 0800 0818180.

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Important advice to mothers

The World Health Organisation (WHO) recommends exclusive breastfeeding for the first 6 months of life. SMA® Nutrition fully supports this and continued breastfeeding, along with the introduction of complementary foods as advised by your healthcare professional.

 

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