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RECALL NOTICE
SMA® WYSOY® Infant Formula 800 g
Foreign Body Risk

Updated: New batches included in recall

New batches subject to recall
Batch Number Best before date
024957651Z 5th September 2022
015757651Z 5th June 2022
000957651Z 8th January 2022
928957651Z 15th October 2021
923357651Z 20th August 2021
Original batches subject to recall
Batch Number Best before date
025157651Z 7th September 2022
025057652Z 6th September 2022
025057651Z 6th September 2022
SMA Wysoy Infant Formula 800 g

The health and safety of babies is our highest priority and we remain committed to the strictest safety and quality standards.

Nestlé UK and Ireland decided, as a precautionary measure, to voluntarily recall a quantity of SMA® Wysoy® 800g on Friday 26th March, as some cans have been found to contain pieces of blue plastic coming from a broken scoop.

We take the health and safety of babies very seriously and so we acted with urgency to initiate the recall.

We have continued to thoroughly investigate the root cause, and there is now reason to believe that some additional batches might also be affected. Since the quality of our products and the safety of our consumers is our key priority, as a precautionary measure we have decided to recall these further batches of SMA® Wysoy®.

We have identified the source of the problem and have already put in place the necessary corrective measures to address the issue. No other SMA® Nutrition products are affected.

Parents should look on the base of the can to see if you have any of the batches matching the details above. If you do have an affected batch, please do not feed your baby with it and contact the SMA Careline® on 0800 0 818180 from the UK or 1800 931 832 from Ireland or return the can to the store where you bought it for a full refund. Please see the consumer recall notice (link below) for an image for guidance. The SMA Careline® team are also available to answer your questions.

We are deeply sorry for the distress and inconvenience caused to parents. We would like to reassure you that we are doing our utmost to ensure that this does not happen again as well as replenishing our supply as quickly as possible.

13th April Update: We have been working with our factory to significantly accelerate production and we now expect to have SMA® Wysoy® 800g back in stock week commencing 26th April in the UK and the following week in Ireland.

Find out more on our FAQ page

Downloadable pdf of the consumer recall notice

Important advice to parents

We believe that breastfeeding is the ideal nutritional start for babies and we fully support the World Health Organization’s recommendation of exclusive breastfeeding for the first six months of life.

We also recognize that breastfeeding is not always an option for parents. No matter your feeding choice, SMA® Nutrition is here to share the latest evidence-based information to ensure you feel supported and confident that you’re giving your baby the best possible nutrition.

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About us

SMA® Nutrition have been leading baby nutrition research for over 100 years. Our team of nutritionists have expert understanding of the evolving nutritional needs of babies as they go through an amazing period of physical growth and cognitive development - from newborn through to toddlerhood.

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Supporting parents for 20 years

Our expert team of mums are here to reassure and empower you through the early years of parenting with specialist tips, advice and guidance. And to lend you a friendly ear when you need it most.

Claire

Nursing background

“Being a new parent can be overwhelming and lonely at times, even as a nurse with lots of experience. I had all the knowledge but still had to try different things to see what would work. This background is extremely helpful now, when I'm chatting to all the mums and dads with similar issues. I am happy to help and listen. I believe parents should follow their instincts.”

Maggie

Quality and safety

“I have been part of our Careline for a number of years and my knowledge and experience in the quality and safety of our products has enabled me to give parents the reassurance they need. I’m always here to help, as I still remember the nervousness of being a first time mum and wanting to get everything just right.”

Michelle

Mum with experience of a premature baby and dealing with intolerance

“I have worked on the SMA Careline for 13 years. My daughter was premature at 31 weeks so I know how difficult feeding can be, and my second child developed lactose intolerance. It’s a very satisfying job when you can help a new mum feel better. I believe routine is very important and that mum always knows best.”

Bev

Midwifery background

“I have been working with the Careline team for many years and have nursing and midwifery experience. I’m able to offer advice on all aspects of feeding babies, breastfeeding and bottle-feeding and have lots of good advice for new mums. I believe that new mothers should try to rest when baby has a sleep, and to go with what you feel is right for you and your baby.”

Kim

Quality and safety

“Working as part of the SMA Careline team, I enjoy helping parents with all their questions, sharing my knowledge and expertise built up over the years. With Maggie, quality and safety is my specialism. Having brought up two children alone, I am very empathetic to all parents having to cope on their own. I can be available to help at any time, particularly during times when healthcare professionals are not so easily accessible to parents. I understand that sometimes you just need a friendly ear to let you know you are doing fine.”

Mandy

Careline lead

“I am a founding member of the Careline Team – I’ve had thousands of conversations on baby care during my time at SMA® Nutrition. I also have years of experience of being a mum. I know how reassuring it can be to hear advice and support from someone who's been there and done it. Our Careline is a bit like a family, we work together to give the best service we can – the most important job is for us to be there to listen when a parent needs it most.”

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