Epical Global Disclaimer
Please read this disclaimer carefully before using our Live Chat service.
For Information and Support Purposes Only
This service is provided by Epical Global Ltd for informational and educational purposes only. It is not a substitute for personalised medical care, professional consultation, or emergency services. If you are experiencing a medical emergency, have urgent concerns about your health or wellbeing (or that of a baby or dependent), please contact your healthcare provider or emergency services immediately.
Not a Substitute for In-Person Professional Care
Our live chat is operated by appropriately qualified and, where applicable, regulated professionals (including but not limited to midwives, nutritionists, dietitians, and health visitors). Any support or guidance provided is based solely on the information you share and is not intended to replace direct, in-person assessment, diagnosis, or treatment. All information and advice provided is general in nature.
Accuracy Depends on the Information You Provide
Any support or guidance provided through this service relies entirely on the completeness and accuracy of the information you provide. Epical Global Ltd and its professionals are not liable for any outcomes resulting from incomplete, inaccurate, or misleading information supplied during the chat.
No Emergency, Labour, Birth, or Urgent Care Support
This live chat service cannot support emergency, urgent, or time-critical situations, including labour or birth.
If you are in labour, believe you may be in labour, or are experiencing urgent symptoms (including but not limited to severe pain, bleeding, reduced fetal movements, or signs of acute illness), you must seek immediate medical attention from your healthcare provider or emergency services.
Do Not Delay Seeking Medical Advice
Never delay, disregard, or stop seeking professional advice, diagnosis, or treatment based on information provided via this live chat. If you have concerns or if your condition changes or worsens, you should promptly contact an appropriate qualified professional (such as your GP, midwife, health visitor, or other relevant healthcare provider).
Limitations of Online Communication
Due to the inherent limitations of online communication, we may recommend that you seek further assessment from your usual healthcare provider or another qualified professional. You are responsible for arranging and attending any appropriate follow-up care.
Use of This Service Confirms Your Agreement
By using this Live Chat service, you acknowledge that you have read, understood, and agree to this disclaimer in full.
