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Pregnancy nutrition support, from the very start – our dietitian is here for you

Wondering what to eat in early pregnancy? Have questions about nutrients or everyday food choices? Not sure who to turn to for trusted nutrition advice? 
From early pregnancy onwards, no nutrition question is too small (or too big).

At SMA® Baby Club, we know every family’s journey is unique, and we’re here to support you every step of the way. That’s why we’ve extended our partnership with Epical Global to bring you direct access to a qualified dietitian, available via live chat Monday to Thursday, 12pm–4pm.

Whether you are looking for reassurance in those early weeks or want expert advice on pregnancy nutrition, our expert dietitian is here to provide personalised, trustworthy support all completely FREE for SMA® Baby Club members. Your chats are private, confidential, and accessible from anywhere, whenever it suits you.

Registered dietitian service availability

On call

Live chat available 12pm to 4pm Mon-Thurs excluding bank holidays

Time Response

Quick response

Chat with a dietitian in under 2 minutes.

Your Convenience

At your convenience

Whether you’re out & about or from the comfort of home.

Its Free

It’s free

SMA® Baby Club exclusive member benefit.

Our dietitian is on hand via live chat Monday to Thursday, 12pm – 4pm offering invaluable nutrition advice for newborn parents and parents-to-be. The chats are completely FREE for SMA® Baby Club members, they’re private and confidential, and you can access the online function from anywhere, and as frequently as you like.

More questions about Ask a Dietitian Live Chat service? Check out our frequently-asked questions.

Meet our expert

Sophie - Registered dietitian

Sophie

Registered dietitian 
RD MNutr PGCert

Hi, I’m Sophie! I am a Registered Dietitian and have over 10 years experience working across the NHS and private practice. I have a first class honours undergraduate masters degree in Nutrition and Dietetics and a post graduate certificate in Eating Disorders. My main specialisms are mental health, eating disorders and pregnancy nutrition. I am excited about this role to help as many people as possible.

Frequently asked questions

Will my chat be with a dietitian from SMA® Baby Club?

When you access Ask a dietitian live chat service, you’ll be connected to a dietitian from Epical Global. Although Epical Global is affiliated with SMA® Baby Club, the advice they provide is independent.

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Is the dietitian on the chat qualified?

Yes, the dietitian is fully qualified. Sophie Mumby RD MNutr PGCert, is a Registered Dietitian and her qualifications are a first class honours undergraduate masters degree in Nutrition and Dietetics and a post graduate certificate in Eating Disorders.

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Can the Ask a Dietician live chat provide a medical diagnosis?

The service provided by Epical Global is for informational and educational purposes only. It is not a substitute for personalised medical care or emergency services. If you are in labour, experiencing a medical emergency, or have urgent concerns about your health or your baby’s wellbeing, please contact your healthcare provider or emergency services immediately See Epical Global's Midwife Live Chat disclaimer for more info.

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How frequently can I use the Ask a dietitian live chat service?

You can use the online Ask a dietitian live chat service as frequently as you would like. There is no limit to how many times you can access it.

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When can I contact them?

The Ask a dietitian live chat service is available from 12pm to 4pm Monday to Thursday. However, SMA Careline® is available around the clock if you’d like support on feeding queries or have other questions.

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Will details of my chat be shared?

Your chat with the dietitian will be private and confidential in accordance with Epical Global's Privacy Policy.

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Is the service free?

Yes! As part of your SMA® Baby Club membership, you get exclusive access to this service completely free. 

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Does the service use an AI dietitian?

We do not use an AI dietitian. Our dietitian Sophie is a real person.

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I have a question about formula milk. Should I use this service?

If your question is about formula milk – how to prepare it, which stage to use or anything product related – our friendly SMA Careline® team is your best bet. They are on-hand 24/7.

If you are looking for advice on feeding more generally then our Ask a dietitian live chat service is also here to support you. If there’s ever something they can’t help you with they will gently guide you to speak to your healthcare professional for the best care.

You’re never on your own—we’re here to help however we can.

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